MS

Feedback on Communication and Setup

Manuel Flores Silva
4.5 / 5

When we started planning the LED upgrade for our shipyard assembly hall, the main concern was not the fixtures themselves but how the whole process would be coordinated. Our facility runs two shifts, and any downtime during installation directly affects production. The team at Lumieredesoso understood this constraint from the first call.

The communication was direct and practical. Instead of a generic proposal, they sent a detailed layout with mounting heights, beam angles, and expected lux levels for each zone. They also flagged a potential issue with our existing control wiring that would have caused flickering if left unaddressed. That kind of foresight saved us from a costly rework later.

Setup took four nights instead of the planned five, working around our shift schedule. The crew handled the high-bay installation with minimal disruption, and the automated dimming system was calibrated on site rather than left as a default configuration. The result is uniform illumination across the floor, with no dark spots near the crane rails.

What stood out most was the follow-up. A week after commissioning, they checked in to confirm the sensors were responding correctly to the changing daylight and that the shift-based schedules matched our actual operations. That level of attention is rare in this industry.

If you are planning a similar retrofit, I would recommend discussing your shift patterns and existing wiring early in the conversation. It makes a real difference in how smoothly the installation goes. You can read about another client's experience after their first month, or reach out directly through our contact page if you have specific questions.

March 2025